Terms of service

Terms and Conditions

By using the Sophie Melbourne website, you agree to the following terms:

Use of the Website

The content on this website is intended for personal, non-commercial use only. It is prohibited to use our website for any illegal or unauthorized purposes.

Orders

We reserve the right to refuse or cancel an order if we believe it violates our terms or the Sophie Melbourne policies.

Prices

All prices on our website include VAT. We reserve the right to change prices at any time without prior notice.

Free Shipping to Australia & New Zealand

By placing an order on our website, you acknowledge and accept that:

• Shipping to Australia and New Zealand typically takes between 5–11 business days due to international fulfillment and customs processes.

• Order processing times are 1–3 working days (Monday to Friday) before your order is dispatched.

This shipping timeframe may vary depending on the destination and local delivery partners.

Liability

Sophie Melbourne is not liable for any damages arising from the use of our products, except in cases of intentional misconduct or gross negligence.

Contact

For questions regarding our terms of service, please contact us at:
📧 contact@sophiemelbourne.com